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How to send emails from Intum keeping a copy in Sent on your Gmail inbox (own SMTP)
By default, messages sent from Intum land in the Sent folder inside the application. If you also want copies of outgoing emails to appear in the “Sent...
Internal Noe Apps
Internal apps are Noe apps that inject into existing Intum pages, adding features or changing behavior. They load alongside the existing view. How it...
Noe Apps
What are Noe Apps Interactive web interfaces created in the browser without your own backend. Edit code in Intum, it compiles on the fly. Three type...
Production workshop: order workflow in Intum
Imagine a small production workshop - 5 people, a dozen open orders. Each order: quote, documentation, tasks, invoice, shipping. All in one Intum proj...
Bria Solo configuration with SuperVoIP
Integrating Bria Solo with SuperVoIP for phone calls from your computer or smartphone. 1. Download and install Download Bria from the website, Google...
How to add a custom Noe app that highlights emails from a specific sender
A Noe app is a small script you can inject into any Intum page. Here’s how to create one that highlights emails from a specific sender. First - enabl...
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CRM Notes
CRM Notes Notes allow you to record information about interactions with clients, contacts, and deals. They serve as a history of communication and im...
Ticket Management
Tickets Tickets are the core element of the Helpdesk module. Each customer inquiry enters the system as a ticket with a unique number that can be tra...
Clients
CRM Clients A client is the central object in CRM - it represents a company or individual you work with. Contacts, deals, tasks, invoices, and the en...
Configuring Linphone with SuperVoIP
Linphone is a free, open-source VoIP softphone application. Available on Windows, Mac, Linux, iOS, and Android. Below are instructions for configuring...
AI in Knowledge Base — Automatic Answers
The knowledge base can automatically answer user questions using AI. This works through the KB widget — the same one that displays articles. How It W...
Articles
What Are Articles? Articles are blog or news entries that can be displayed on CMS pages. Unlike pages, articles have a publication date, an author, a...
Ticket Analysis for the Knowledge Base
What It’s About Resolved tickets can automatically go into analysis — an operator reviews them and decides whether to add them to the knowledge base....
Ready-made professional email signature templates to copy
Want your messages sent from Intum to look modern and professional, but don’t have time to code HTML yourself? We’ve prepared 4 ready-made, tested sig...